A well-designed reservation chatbot can assist your customers through your booking process any time of the day. It would improve staff productivity and cut-down on costs related to manual follow-ups.
When the user clicks or taps on the messenger ad, they will be taken to a conversation with your brand in Messenger.
A series of questions can be asked to reserve a table or book an event.
Guests can view your menus and decide on what they’re having even before arriving at your restaurant or bar.
The chatbot can also handle general queries and responds with your business’s specific information.
Powerful integrations with third-party applications enable your team to fully automate your marketing workflows.
You can send emails, SMS messages, sync with your CRM and other databases.
The conversational experience can be connected to your existing reservation system to allow for real-time updates.
Automated messages can be scheduled such as booking reminders, feedback requests and birthday messages.
Once subscribed can also inform your guests of special offers and changes to your opening times.
Conversational experiences via Messenger bots are simply the next step in the evolution of traditional website forms. Reservation messenger bots allow you to nurture the leads in a more natural way.
|Web Form||Messenger Chatbot|
|Instant Customer Profile (CRM)|