We design and build custom-built messenger conversational experiences that when combined with the power of Facebook Ads create qualified leads at scale. Generating new leads via Facebook Ads can be very expensive, Messenger marketing can solve this by reducing your cost per lead by up to 87%.Free Consultation ROI Report
Businesses can use click to Messenger adverts to start conversations within Messenger at scale with the goal to generate more leads.
Setting up Messenger ads requires a little more muscle than your standard Facebook ads but we can take care of everything as well as provide training.
When the user clicks or taps on the messenger ad, they will be taken to a conversation with your Facebook Page in Messenger.
We typically attach payloads to messenger ads which offer the capability us to redirect custom audiences to specific blocks within our conversational experience, this allows us to control the flow of the conversation from the initial ad click.
During the conversation, you can collect key information such as email, mobile and key preferences related to your business.
Upon successful completion, you can continue the conversation on a different medium or handover to a live agent on Messenger or another Live Chat application.
Powerful integrations with third-party applications enable your team to fully automate your marketing workflows.
You can send emails, SMS messages, sync with your CRM and other databases.
All your customer interactions are processed and custom attributes stored to help deliver targeted manual or automated follow-up messages.
If a user doesn't submit all the required lead information within a set period of time you can send a follow-up message to help retrieve this key information and re-engage the user.
Conversational experiences via Messenger bots are simply the next step in the evolution of traditional website forms. Lead messenger bots allow you to nurture the leads in a more natural way.
|Web Form||Messenger Chatbot|
|Instant Customer Profile|
The bot allows us to offer very granular recommendations for each of the 576 possible unique combinations. Rather than using a chatbot to handle customer service like so many brands do, we opted to create a standalone interactive winter campaign which allows users to directly engage with us by choice rather than circumstance. It’s been a pleasure working with Chit Chat.
Chit Chat Agency created a Facebook Messenger chatbot which transformed how we communicated with our customers. The bot helped improve sales, productivity and overall customer satisfaction. We found the team to be highly capable, innovative and far surpassed our expectations. The chatbot continues to evolve and improve everyday.
We worked with Chit Chat to improve our lead generation strategy. What we created was a simple yet very powerful lead generation [bot] machine which is now our best performing marketing channel. Chit Chat didn't just help create the messenger bot but took a lead role in developing the overall acquisition strategy through Facebook advertising.