Messenger Chatbots For Legal Firms - Conversational commerce for the legal services industry

Conversational Commerce Using Messenger Chatbots For Legal Firms

Our custom built messenger chatbots, automated marketing solutions and messenger marketing strategies make it easy for lawyers to qualify leads and people to get answers to common questions instantly in messaging platforms they already use every day.

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Top 6 ways law firms use conversational commerce & chatbots

Claims Payout Calculator

Create a conversational experience that captures key lead information and provides a free estimated payout calculation.

Assign Lead Scores

Attributes from the conversation can be stored and processed to create a lead score. High quality leads can be fast-tracked and processed instantly by human-reps.

Follow-Ups

Follow-up sequence messages can be created for a number of scenarios including getting feedback as well as re-engaging abandoned conversations.

Automated Marketing

We are able to connect to existing third-party tools such as CRMs which helps improve productivity and customer care.

Legal Advice

Create a conversational experience that clearly highlights how the process works and answer any common questions instantly.

Book Appointments

You can link your legal messenger chatbot to your favourite calendar solution to book appointments and telephone calls.

Messenger Marketing Results For Legal Firms

1 %

High Quality Leads INCREASE

Using messenger marketing alongside a messenger bot resulted in more qualified leads.

1 %

Customer Care Costs Decrease

By connecting third-party applications & tools to messenger bots leads were assigned and followed up quicker.

1 %

Customer Satisfaction Increase

Leads were able to get answers quicker to frequently asked questions and by assigning a quality score, high priority leads were taken care of much quicker.

Why Legal Firms Are Investing in Chatbots and Messenger Marketing

Download our free e-book to discover how smart businesses are turning browsers into buyers using Facebook Messenger and unique conversational experiences.

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What would a 35% leads uplift mean for your business?

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Lawyer Chatbot Features & Benefits

Customer Profiles

All customer interactions are processed and custom attributes stored to help deliver targeted messages and monitor their activity.

Analytics

Answer the tricky questions about engaged, frustrated and retained conversations. Improve your business with advanced conversational analytics.

Relevant Messages

Segment customers based on behaviour and custom attributes so you can deliver messages at the right time, to the right people.

Nurture

Convert cold prospects into hot leads with personalised drip campaigns and chatbot message sequences.

Attraction

Attract user's with fun and helpful content to improve long-term success and brand loyalty.

Support

Resolve customer questions faster for more satisfied customers. On average 47% of questions can be answered using a bot.

Increase Sales

Use AI and custom attributes to identify hot leads and connect them with a rep right away to accelerate your path to conversion.

Acquire

Get more qualified leads on your website and social channels, 24/7 using custom widgets and Facebook Messenger adverts.

More Than Chat

Powerful integrations with third-party applications enable your team to fully automate your workflows.

Pop Quiz! 🎉

What Kind Of Marketer Are You?

Just for fun we have a created pop quiz which reveals what type of marketer you really are. Built on Facebook Messenger, the quiz has over 1000 unique results. Discover what type of digital marketer you are now - it only takes a minute.

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Recent Partnerships

Austrian National Tourist Office

Tanja - Marketing Manager

The bot allows us to offer very granular recommendations for each of the 576 possible unique combinations. Rather than using a chatbot to handle customer service like so many brands do, we opted to create a standalone interactive winter campaign which allows users to directly engage with us by choice rather than circumstance. It’s been a pleasure working with Chit Chat.

Personally Presented Gifts

Sandra - Marketing Director

Chit Chat Agency created a Facebook Messenger chatbot which transformed how we communicated with our customers. The bot helped improve sales, productivity and overall customer satisfaction. We found the team to be highly capable, innovative and far surpassed our expectations. The chatbot continues to evolve and improve everyday.

Millenial Mortgages

Keith - Sales Manager

We worked with Chit Chat to improve our lead generation strategy. What we created was a simple yet very powerful lead generation [bot] machine which is now our best performing marketing channel. Chit Chat didn't just help create the messenger bot but took a lead role in developing the overall acquisition strategy through Facebook advertising.

Are you ready to transform how people communicate with your brand?

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We design, build and market custom-built messenger bots for smart businesses.

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Phone: (+44) 020 3642 4075