We create chatbots for the world's smartest businesses - big and small
Designing a Facebook Messenger Chatbot
Your customers want instant, effortless answers, right where they are.
When designing a Messenger bot, we always start with your goals and work backwards from there. Conversational flows are mapped out to help identify potential bottle-necks and provide a detailed overview of how the conversational experience is integrated internally as well as with third-party applications.
Prototypes are created to help validate the design and functionality of the bot before the final product is created and promoted.
Developing a Facebook Messenger Chatbot
Similar to mobile apps, websites and software applications, they're no concrete rules regarding development processes when creating a chatbot.
The vast majority of Messenger bots are simply logic/decision trees integrated with third-party applications to help automate a specific business process such as capturing leads or providing recommendations.
Other Messenger bots may be based on decision-tree algorithms to handle conversations based on NLP (natural language processing) entities or even AI which can enable human like conversation.
Since our chatbots are custom built, the price and the time it takes to develop a Messenger bot depends entirely on the features required.
Overcome objections, answer frequently asked questions and provide personal recommendations. Lead messenger bots allow you to nurture the leads in a more natural way.
A product recommendation bot can asks questions to better understand a persons preferences. It allows brands to provide detailed recommendations as well as collect insights at a very granular level.
Give consumers easy access to your business on a messaging channel that gets used every day is key to maintaining high customer satisfaction, brand loyalty and lifetime value.
Survey your audience in their favourite messenger platform and collect actionable insights that will help transform your business for the better.
A reservation chatbot can assist your customers through your booking process. It will save you time and money on manual reservation follow-ups.
Quizzes are a natural fit for Messenger due to it’s easy to use interface. A quiz bot is a great way to quickly grow your subscriber list and collect granular insights on your audience.
Messenger bots can have CTRs ranging from 20% to 60%, that’s 8X more clicks than the average email campaign. Using a chatbot to deliver your content puts control back into your hands.
Grow your contact list and generate more leads for your business by creating an interactive competition experience inside Messenger. Easy participation, instant leads and automated follow-ups.
Quickly scale your event registration list, automate marketing processes and help participants get information about your event in a messaging platform they use every day.
Why Smart Businesses Are Investing in Chatbots and Messenger Marketing
Download our free e-book to discover how smart businesses are turning browsers into buyers using Facebook Messenger and unique conversational experiences.
Download WhitepaperRecent Blog Posts
02 Sep
Facebook Messenger Policy Updates & The Fut...
Over the last few days we’ve learned that Facebook will be making some major updates to…
13 Aug
Marketing Battle: Email VS. Messenger
Email marketing is a strategy most business owners and marketers are familiar with and possibly will…
The Features & Benefits of a Messenger Chatbot
Customer Profiles
All customer interactions are processed and custom attributes stored to help deliver targeted messages and monitor their activity.
Analytics
Answer the tricky questions about engaged, frustrated and retained conversations. Improve your business with advanced conversational analytics.
Relevant Messages
Segment customers based on behaviour and custom attributes so you can deliver messages at the right time, to the right people.
Nurture
Convert cold prospects into hot leads with personalised drip campaigns and chatbot message sequences.
Attraction
Attract user's with fun and helpful content to improve long-term success and brand loyalty.
Support
Resolve customer questions faster for more satisfied customers. On average 47% of questions can be answered using a bot.
Increase Sales
Use AI and custom attributes to identify hot leads and connect them with a rep right away to accelerate your path to conversion.
Acquire
Get more qualified leads on your website and social channels, 24/7 using custom widgets and Facebook Messenger adverts.
More Than Chat
Powerful integrations with third-party applications enable your team to fully automate your workflows.
Connect To Tools You Are Already Using
Our messenger solutions make it easy for you to connect with tools and apps you are already using. Information and data from your messenger conversations can be sent directly to your 3rd party marketing tools. These seamless integrations help improve productivity, improve customer care and boost conversions.
Pop Quiz! 🎉
What Kind Of Marketer Are You?
Just for fun we have a created pop quiz which reveals what type of marketer you really are. Built on Facebook Messenger, the quiz has over 1000 unique results. Discover what type of digital marketer you are now - it only takes a minute.
Start Quiz
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We design, build and market custom-built messenger bots for smart businesses.
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