We design and custom-build conversational experiences that can convert, engage and support your target audience.
By creating conversational experiences within Messenger you enable people to engage and take action in a platform they already use. This removes friction and results in higher conversion rates and lower acquisition costs.Free Consultation
Your customers want instant, effortless answers, right where they are.
When designing a Messenger bot, we always start with your goals and work backwards from there. Conversational flows are mapped out to help identify potential bottle-necks and provide a detailed overview of how the conversational experience is integrated internally as well as with third-party applications.
Prototypes are created to help validate the design and functionality of the bot before the final product is created and promoted.
Similar to mobile apps, websites and software applications, they're no concrete rules regarding development processes when creating a chatbot.
The vast majority of Messenger bots are simply logic/decision trees integrated with third-party applications to help automate a specific business process such as capturing leads or providing recommendations.
Other Messenger bots may be based on decision-tree algorithms to handle conversations based on NLP (natural language processing) entities or even AI which can enable human like conversation.
Since our chatbots are custom built, the price and the time it takes to develop a Messenger bot depends entirely on the features required.
Overcome objections, answer frequently asked questions and provide personal recommendations. Lead messenger bots allow you to nurture the leads in a more natural way.
A product recommendation bot can asks questions to better understand a persons preferences. It allows brands to provide detailed recommendations as well as collect insights at a very granular level.
Survey your audience in their favourite messenger platform and collect actionable insights that will help transform your business for the better.
A reservation chatbot can assist your customers through your booking process. It will save you time and money on manual reservation follow-ups.
Messenger bots can have CTRs ranging from 20% to 60%, that’s 8X more clicks than the average email campaign. Using a chatbot to deliver your content puts control back into your hands.
Grow your contact list and generate more leads for your business by creating an interactive competition experience inside Messenger. Easy participation, instant leads and automated follow-ups.
Download our free e-book to discover how smart businesses are turning browsers into buyers using Facebook Messenger and unique conversational experiences.Download Whitepaper
All customer interactions are processed and custom attributes stored to help deliver targeted messages and monitor their activity.
Answer the tricky questions about engaged, frustrated and retained conversations. Improve your business with advanced conversational analytics.
Segment customers based on behaviour and custom attributes so you can deliver messages at the right time, to the right people.
Convert cold prospects into hot leads with personalised drip campaigns and chatbot message sequences.
Attract user's with fun and helpful content to improve long-term success and brand loyalty.
Resolve customer questions faster for more satisfied customers. On average 47% of questions can be answered using a bot.
Use AI and custom attributes to identify hot leads and connect them with a rep right away to accelerate your path to conversion.
Get more qualified leads on your website and social channels, 24/7 using custom widgets and Facebook Messenger adverts.
Powerful integrations with third-party applications enable your team to fully automate your workflows.
Our messenger solutions make it easy for you to connect with tools and apps you are already using. Information and data from your messenger conversations can be sent directly to your 3rd party marketing tools. These seamless integrations help improve productivity, improve customer care and boost conversions.
Just for fun we have a created pop quiz which reveals what type of marketer you really are. Built on Facebook Messenger, the quiz has over 1000 unique results. Discover what type of digital marketer you are now - it only takes a minute.Start Quiz
The bot allows us to offer very granular recommendations for each of the 576 possible unique combinations. Rather than using a chatbot to handle customer service like so many brands do, we opted to create a standalone interactive winter campaign which allows users to directly engage with us by choice rather than circumstance. It’s been a pleasure working with Chit Chat.
Chit Chat Agency created a Facebook Messenger chatbot which transformed how we communicated with our customers. The bot helped improve sales, productivity and overall customer satisfaction. We found the team to be highly capable, innovative and far surpassed our expectations. The chatbot continues to evolve and improve everyday.
We worked with Chit Chat to improve our lead generation strategy. What we created was a simple yet very powerful lead generation [bot] machine which is now our best performing marketing channel. Chit Chat didn't just help create the messenger bot but took a lead role in developing the overall acquisition strategy through Facebook advertising.