Give your audience the ability to engage and take action on a platform they already use everyday. Stop sending messages and start creating conversations that generate more sales and boost customer lifetime value.
Messenger marketing is only the marketing channel that allows you to extend the conversation beyond the initial click on a 1-to-1 basis at scale.Book Discovery Call
The Austrian National Tourist Office & Chit Chat oversaw an industry-first, a Facebook Chatbot designed and developed to help users find their dream ski holiday.
Facebook Messenger advertising gives marketers and businesses access to limitless options to help you target the 1.3 billion people who use Messenger every month. Create unique customer experiences at scale using click-to-messenger ad campaigns and engage directly with your web visitors by adding a chat widget directly to your website.
Convert your acquisition funnel into a single seamless process with Messenger and qualify leads in real-time. Compared to traditional web forms Messenger bots allow you to nurture your leads in a more natural way.
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Audience segmentation is a marketing strategy that identifies and targets subgroups within an existing audience. Groups typically share common traits or needs that you can tailor your content to address. The goal of audience segmentation is to deliver personalized messaging and build stronger connections with prospects.
With Messenger chatbots you are can create very granular customer profiles by assigning attributes to Messenger contacts (those who engage with your bot) during the conversational experience. By using custom variables, you are able to segment your audiences into clearly designed segments that don’t just make remarketing to dynamic audiences easy but also very powerful.
Segment and remarket to subscribers according to a predefined geographic location, demographics, or declared data that reveals customers’ preferences, goals, and personality traits.
Compared to email, Messenger remarketing results in a 240% higher open rate and a 600% higher click-through rate. You can get even better results when Messenger and email work together as part of a mobile-first omnichannel marketing strategy.
Overcome objections, answer frequently asked questions and provide personal recommendations. Lead messenger bots allow you to nurture the leads in a more natural way.
A product recommendation bot can asks questions to better understand a persons preferences. It allows brands to provide detailed recommendations as well as collect insights at a very granular level.
Survey your audience in their favourite messenger platform and collect actionable insights that will help transform your business for the better.
A reservation chatbot can assist your customers through your booking process. It will save you time and money on manual reservation follow-ups.
Messenger bots can have CTRs ranging from 20% to 60%, that’s 8X more clicks than the average email campaign. Using a chatbot to deliver your content puts control back into your hands.
Grow your contact list and generate more leads for your business by creating an interactive competition experience inside Messenger. Easy participation, instant leads and automated follow-ups.
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The bot allows us to offer very granular recommendations for each of the 576 possible unique combinations. Rather than using a chatbot to handle customer service like so many brands do, we opted to create a standalone interactive winter campaign which allows users to directly engage with us by choice rather than circumstance. It’s been a pleasure working with Chit Chat.
Chit Chat Agency created a Facebook Messenger chatbot which transformed how we communicated with our customers. The bot helped improve sales, productivity and overall customer satisfaction. We found the team to be highly capable, innovative and far surpassed our expectations. The chatbot continues to evolve and improve everyday.
We worked with Chit Chat to improve our lead generation strategy. What we created was a simple yet very powerful lead generation [bot] machine which is now our best performing marketing channel. Chit Chat didn't just help create the messenger bot but took a lead role in developing the overall acquisition strategy through Facebook advertising.