Chat Marketing & Conversational Commerce

Give your audience the ability to engage and take action on a platform they already use everyday. Stop sending messages and start creating conversations that generate more sales and boost customer lifetime value.

Chat marketing is only the marketing channel that allows you to extend the conversation beyond the initial click on a 1-to-1 basis at scale.

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Give your audience the ability to engage and take action on a platform they already use everyday. Stop sending messages and start creating conversations that generate more sales and boost customer lifetime value.

Chat marketing is only the marketing channel that allows you to extend the conversation beyond the initial click on a 1-to-1 basis at scale.

The Benefits Of Click-To-Messenger Adverts

Scalable Conversions

Messenger marketing allows you to create meaningful and personalised connections across Facebook and Instagram messaging platforms at scale

Granular Analysis

Track engagement and retention across your whole audience. Quickly identify bottlenecks that allow you to make conversion driven improvements to your social ad campaigns and conversational experience.

Omnichannel Experience

Data collected during your conversational experience can be used across email, SMS as well as your technology stack (CRM) to deliver a seamless customer experience that engages and converts.

Segment Customers

You can leverage declared data and answers provided during your conversations such as product preferences, interests, and customer intents to create customer profiles and segment customers like never before.

Custom Audiences

Stop relying on anonymous website data and interest-based Facebook targeting options. You can create lookalike audiences from specific groups of people who have interacted with your chatbot.

Frictionless Remarketing

Retarget your audience with personalised, mobile-first messages. Your messages can automated and follow-up message sequences can be triggered based on specific conversational events and behaviours.

Discover Why Smart Businesses Are Investing in Facebook Messenger Marketing

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Austrian Chatbot Hits The Slopes

The Austrian National Tourist Office & Chit Chat oversaw an industry-first, a Facebook Chatbot designed and developed to help users find their dream ski holiday.

Popular Chat Marketing Channels

People are more likely to buy more, make a purchase, and recommend businesses that offer communication channels that people prefer and use everyday. Messaging is both convenient and immediate, plus it delights people to know they can communicate in a way that is comfortable and secure. It’s easy to see why, since it liberates them from hold times, unanswered emails, and agents who don’t have any context on who they are. Unlike traditional communication channels, messaging facilitates a real two-way connection.

By replacing outdated communication tools for modern ones, businesses are seeing higher customer satisfaction and lower staff costs. These new messaging channels are simple to scale and drive higher customer engagement.

Facebook Messenger Chatbot

Engage, convert and support your customers via Facebook Messenger, one of the largest messaging platforms in the world.

0 Million
Monthly Active Users

Whatsapp Chatbot

Qualify leads and provide real-time assistance to your customers via WhatsApp, the largest messaging platform in the world.

0 Million
Monthly Active Users

Instagram Direct Automation

Build connections with your customers via Instagram, the most popular social media platform in the world.

0 Million
Monthly Active Users

Web Chatbot

Put your marketing and support on auto-pilot. Capture leads and support your customers with a web-based chat widget.

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Popular Chat Marketing Verticals

Facebook advertising gives marketers and businesses access to limitless options to help you target the billions of people who use Messenger, Instagram and WhatsApp every month. Create unique customer experiences at scale using chat ad campaigns and engage directly with your web visitors by adding a chat widget directly to your website.

Education & University Chatbots

Make it easy for students to complete applications, find courses, plan events and answer questions in the messaging channels they use every day.

Real Estate & Realtors

Make it easy for buyers to book houses, provide instant property valuations to sellers and increase realtors' reach.

Sports Clubs

Make it easy for sports fans to digest the latest news, book tickets, engage with club reps and much more.

Restaurants & Hospitality

Make it easy for patrons to book a table, view your latest specials and provide feedback on auto-pilot.

Legal, Insurance & Financial

Nurture & qualify leads and people to get answers to common questions instantly in messaging platforms they already use every day.

Retail & Ecommerce

Turn lookers into buyers with personalised product recommendations, fashion greater loyalty and improve customer care.

Travel Agents & Operators

Sell travel tickets, holiday packages, provide personal travel recommendations and help travellers plan their trips.

Car Dealerships & Automotive

Showcase your inventory, make it easy for customers to book test drives and provide personal recommendations at scale.

Global events aside… 🌍

What’s the main thing stopping your business growth at the moment?

Legal FIrm Facebook Messenger Lead Adverts

Get More Leads With Chat Marketing

Convert your acquisition funnel into a single seamless process with Messenger and qualify leads in real-time. Compared to traditional web forms Messenger bots allow you to nurture your leads in a more natural way.

Web Form Chatbot
Customer Profiles
Interactions Anonymous Fully Captured
Live Chat Handover
Retargeting Limited Automate In Chat
Automation Basic Complex
Conversion Rate Average High
Setup Simple Advanced

Audience Segmentation

Audience segmentation is a marketing strategy that identifies and targets subgroups within an existing audience. Groups typically share common traits or needs that you can tailor your content to address. The goal of audience segmentation is to deliver personalized messaging and build stronger connections with prospects.

With Messenger chatbots you are can create very granular customer profiles by assigning attributes to Messenger contacts (those who engage with your bot) during the conversational experience. By using custom variables, you are able to segment your audiences into clearly designed segments that don’t just make remarketing to dynamic audiences easy but also very powerful.

Segment and remarket to subscribers according to a predefined geographic location, demographics, or declared data that reveals customers’ preferences, goals, and personality traits.

Compared to email, Messenger remarketing results in a 240% higher open rate and a 600% higher click-through rate. You can get even better results when Messenger and email work together as part of a mobile-first omnichannel marketing strategy.


Popular Chat Marketing Solutions

Overcome objections, answer frequently asked questions and provide personal recommendations. Lead messenger bots allow you to nurture the leads in a more natural way.

A product recommendation chatbot can asks questions to better understand a persons preferences.  It allows brands to provide detailed recommendations as well as collect insights at a very granular level.

Give consumers easy access to your business on a messaging channel that gets used every day is key to maintaining high customer satisfaction, brand loyalty and lifetime value.

Survey your audience in their favourite messenger platform and collect actionable insights that will help transform your business for the better.

A reservation chatbot can assist your customers through your booking process. It will save you time and money on manual reservation follow-ups.

Quizzes are a natural fit for Messenger due to it’s easy to use interface. A quiz bot is a great way to quickly grow your subscriber list and collect granular insights on your audience.

Messenger bots can have CTRs ranging from 20% to 60%, that’s 8X more clicks than the average email campaign. Using a chatbot to deliver your content puts control back into your hands.

Grow your contact list and generate more leads for your business by creating an interactive competition experience inside Messenger. Easy participation, instant leads and automated follow-ups.

Quickly scale your event registration list, automate marketing processes and help participants get information about your event in a messaging platform they use every day.

A FAQ bot can help educate visitors, overcome objections and improve staff productivity. Turn your browsers into buyers with a well-designed answer bot.

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