Trusted by the world's smartest businesses - big and small
Click To Message Advertising Experts
Full Transparency
When working with Chit Chat you'll have direct access to your own Facebook advertising consultant and have full access to your reports 24/7.
Re-Engaging
We can schedule your messages, automate messages from external sources, send your messages manually or create follow-up message sequences.
Scalable Campaigns
Messenger marketing allows you to create meaningful 1-to-1 connections at scale across Facebook and Instagram messaging platforms.
Remarketing
Recover abandoned baskets by sending a direct message on Facebook Messenger reminding customers to complete their purchase & much more.
Audience Data
You can leverage declared data such as product preferences, interests and customer intents.
Custom Audiences
You can upload your existing customer data to re-engage with audience as well as create lookalike audiences from your most engaged subscribers.
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Why Smart Businesses Are Investing in Facebook Messenger Marketing
Download our free e-book to discover how smart businesses are turning browsers into buyers using Facebook Messenger and unique conversational experiences.
Download WhitepaperThe Features & Benefits of a Messenger Chatbot
Customer Profiles
All customer interactions are processed and custom attributes stored to help deliver targeted messages and monitor their activity.
Analytics
Answer the tricky questions about engaged, frustrated and retained conversations. Improve your business with advanced conversational analytics.
Relevant Messages
Segment customers based on behaviour and custom attributes so you can deliver messages at the right time, to the right people.
Nurture
Convert cold prospects into hot leads with personalised drip campaigns and chatbot message sequences.
Attraction
Attract user's with fun and helpful content to improve long-term success and brand loyalty.
Support
Resolve customer questions faster for more satisfied customers. On average 47% of questions can be answered using a bot.
Increase Sales
Use AI and custom attributes to identify hot leads and connect them with a rep right away to accelerate your path to conversion.
Acquire
Get more qualified leads on your website and social channels, 24/7 using custom widgets and Facebook Messenger adverts.
More Than Chat
Powerful integrations with third-party applications enable your team to fully automate your workflows.
Popular Chatbot Markets & Industries
Education & University Chatbots
Make it easy for students to complete applications, find courses, plan events and answer questions in the messaging channels they use every day.
Real Estate & Realtors
Make it easy for realtors to book houses, provide instant property valuations and increase their reach.
Sports Clubs
Make it easy for sports fans to digest the latest news, book tickets and engage with club reps.
Legal Firms
Nurture & qualify leads and people to get answers to common questions instantly in messaging platforms they already use every day.
Retail & Ecommerce
Make it easy for retail companies to recommend products, fashion greater loyalty and improve customer care.
Travel Agents & Operators
Make it easy for travel companies to sell tickets, provide recommendations and help travellers plan their trips.
Messenger Marketing Playbook
Overcome objections, answer frequently asked questions and provide personal recommendations. Lead messenger bots allow you to nurture the leads in a more natural way.
A product recommendation bot can asks questions to better understand a persons preferences. It allows brands to provide detailed recommendations as well as collect insights at a very granular level.
Give consumers easy access to your business on a messaging channel that gets used every day is key to maintaining high customer satisfaction, brand loyalty and lifetime value.
Survey your audience in their favourite messenger platform and collect actionable insights that will help transform your business for the better.
A reservation chatbot can assist your customers through your booking process. It will save you time and money on manual reservation follow-ups.
Quizzes are a natural fit for Messenger due to it’s easy to use interface. A quiz bot is a great way to quickly grow your subscriber list and collect granular insights on your audience.
Messenger bots can have CTRs ranging from 20% to 60%, that’s 8X more clicks than the average email campaign. Using a chatbot to deliver your content puts control back into your hands.
Grow your contact list and generate more leads for your business by creating an interactive competition experience inside Messenger. Easy participation, instant leads and automated follow-ups.
Quickly scale your event registration list, automate marketing processes and help participants get information about your event in a messaging platform they use every day.
A FAQ bot can help educate visitors, overcome objections and improve staff productivity. Turn your browsers into buyers with a well-designed answer bot.
Connect To Tools You Are Already Using
Our messenger solutions make it easy for you to connect with tools and apps you are already using. Information and data from your messenger conversations can be sent directly to your 3rd party marketing tools. These seamless integrations help improve productivity, improve customer care and boost conversions.
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Messenger Marketing Ad Campaign Process
Design & Build Your Messenger Bot
When designing your Messenger bot, we always start with your objectives and work backwards from there.
Prototypes are created to help validate the design and functionality of the bot before the final product is created.
All our conversational experiences are custom-built.
Bot Development
Connect Your Bot To Facebook
To allow a bot to communicate using Facebook Messenger, enable Facebook Messenger on your Facebook page.
Once we have been granted access we can instantly connect the bot to your Facebook page.
You can only connect one chatbot to your page.
Get in Touch
Plan Ad Campaign Structure
Facebook Messenger advertising gives marketers access to limitless options to help you target the 1.3 billion people who use Messenger every month.
We take a measured and methodical approach to how your account is structured which allows us to quickly scale and analyse your campaign(s).
Book Strategy Call
Advert Creative & Copy
It's important to test different variations of creative, ad copy and call to actions.
We typically attach payloads to messenger ads which offer the capability to redirect your target audience to specific blocks within your conversational experience, this allows us to control the flow of the conversation from the initial advert click.
Send Message
Launch, Optimise & Report
Once your the ads are live we will closely monitor their performance.
You'll also have full access to track performance 24/7.
We will track ad performance as well as identify potential bottle-necks within your conversational experience.
Facebook ad optimisation is a continuous process.
Request a QuotePop Quiz! 🎉
What Kind Of Marketer Are You?
Just for fun we have a created pop quiz which reveals what type of marketer you really are. Built on Facebook Messenger, the quiz has over 1000 unique results. Discover what type of digital marketer you are now - it only takes a minute.
Start Quiz
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Innovative advertising strategies and conversational experiences that convert.
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