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Conversational Commerce & Messenger Bots For Retail Brands

Our custom built messenger chatbots and messenger marketing strategies make it easy for retail companies to recommend products, fashion greater loyalty and improve customer care.

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Our custom built messenger chatbots and messenger marketing strategies make it easy for retail companies to recommend products, fashion greater loyalty and improve customer care.

Trusted by the world's smartest retail brands - big and small

Top 6 ways eCommerce companies use conversational commerce & chatbots​

Create a conversational experience that captures key personal information and provide personalised product recommendations based on the answers.

Providing Support

Always answering the same questions? A bot can retrieve pricing information, product specifications & availability. It can save you countless hours and boosts customer care.

Abandoned Baskets

Follow-up messages can be created for a number of scenarios including getting feedback from website visitors and re-engaging people who abandoned baskets.

Increase Reviews

Messenger bots can be used to increase online reviews by reminding your customers to leave feedback on messenger channels they use everyday.

Promotional Offers

You can send personalised and very granular promotional messages to all the people who have engaged with your messenger bot via social or your eCommerce website.

Shipment Info

By linking your messenger bot to your retail software (Shopify, Magento, WooCommerce, etc.) you can provide shipping, returns & order tracking information in real-time.

Messenger Marketing Results For Retail Brands

1 %
Conversion Rate Increase

Using messenger marketing alongside a retail messenger bot resulted in a higher eCommerce conversion rate.

1 %
higher open rate (vs email)

Retail email campaigns have an average open rate of 19% compared to 84% for retail messenger marketing campaigns.

1 %
retail conversations suitable for bots

Our analysis has shown 61% of retail conversations (product sizes, returns, etc.) can be handled by a messenger bot with ease.

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What would a 26% sales uplift mean for your business?

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Retail Chatbot Features & Benefits

Customer Profiles

All customer interactions are processed and custom attributes stored to help deliver targeted messages and monitor their activity.

Analytics

Answer the tricky questions about engaged, frustrated and retained conversations. Improve your business with advanced conversational analytics.

Relevant Messages

Segment customers based on behaviour and custom attributes so you can deliver messages at the right time, to the right people.

Nurture

Convert cold prospects into hot leads with personalised drip campaigns and chatbot message sequences.

Attraction

Attract user's with fun and helpful content to improve long-term success and brand loyalty.

Support

Resolve customer questions faster for more satisfied customers. On average 47% of questions can be answered using a bot.

Increase Sales

Use AI and custom attributes to identify hot leads and connect them with a rep right away to accelerate your path to conversion.

Acquire

Get more qualified leads on your website and social channels, 24/7 using custom widgets and Facebook Messenger adverts.

More Than Chat

Powerful integrations with third-party applications enable your team to fully automate your workflows.

Pop Quiz! 🎉

What Kind Of Marketer Are You?

Just for fun we have a created pop quiz which reveals what type of marketer you really are. Built on Facebook Messenger, the quiz has over 1000 unique results. Discover what type of digital marketer you are now - it only takes a minute.

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Recent Partnerships

Are you ready to transform how people communicate with your brand?

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Are you ready to transform how people communicate with your brand?

We design, build and market custom-built messenger bots for smart businesses.

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Phone: (+44) 020 3642 4075

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