With a messenger chatbot it is now possible to give consumers exactly what they want, where they want it – at scale! Fill up your funnel by allowing consumers to chat with your business directly via your social adverts, Facebook page or website. Messenger bots are proven to significantly increase conversions when compared to traditional and non-conversational marketing channels.
90% of consumers start researching and shopping online but just 15% of sales happen online. Consumers need to ask questions, find inspiration and understand the details before any decision is made. A messenger bot can help solve these problems by making it easy for consumers to access key information on a channel they’re already familiar with.
The vast majority of our day-to-day conversations happen in messaging channels like Facebook Messenger or WhatsApp. Giving consumers easy access to your business on theses messaging channels is key to maintaining high customer satisfaction, brand loyalty and lifetime value.
The bot allows us to offer very granular recommendations for each of the 576 possible unique combinations. Rather than using a chatbot to handle customer service like so many brands do, we opted to create a standalone interactive winter campaign which allows users to directly engage with us by choice rather than circumstance. It’s been a pleasure working with Chit Chat.
Chit Chat Agency created a Facebook Messenger chatbot which transformed how we communicated with our customers. The bot helped improve sales, productivity and overall customer satisfaction. We found the team to be highly capable, innovative and far surpassed our expectations. The chatbot continues to evolve and improve everyday.
We worked with Chit Chat to improve our lead generation strategy. What we created was a simple yet very powerful lead generation [bot] machine which is now our best performing marketing channel. Chit Chat didn't just help create the messenger bot but took a lead role in developing the overall acquisition strategy through Facebook advertising.