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Conversational Commerce & Messenger Bots For Sports Clubs

Our custom built messenger chatbots and messenger marketing strategies make it easy for sports fans to digest the latest news, book tickets and engage with club reps.

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Our custom built messenger chatbots and messenger marketing strategies make it easy for sports fans to  digest the latest news, book tickets and engage with club reps.

Trusted by the world's smartest brands

Top 6 ways sports teams use conversational commerce & chatbots

A conversational experience that provides personalised news in real time. Get the latest transfer news, team selections and club updates all within Messenger.

Highlights

Provide free or paid access to rich media content such as exclusive player interviews, behind the scenes clips and highlights from the big games.

Merchandise

Individual interactions within the messenger bot provide a wealth of actionable insights which can be used to up-sell and cross-sell sports merchandise.

Tickets

Your Messenger bot can be synced with your ticketing system to provide real-time ticket prices and availability. Quicker answers and easier access will only result in more ticket sales.

Match Day Info

What time does the game start? Where can I park? How can I get there via public transport? Answer all these questions and more directly within your chatbot.

Fan Fun

Generate buzz, boost fan engagement and increase club loyalty with interactive conversational experiences, quizzes and competitions. 

Messenger Marketing Results For Sports Clubs & Events

1 %
INCREASE IN Merchandise SALES

Using Facebook Messenger to promote club merchandise throughout the season.

1 %
higher open rate (vs email)

Sports email campaigns have an average open rate of 20% compared to 88% for messenger campaigns.

1 %
higher engagement than mobile apps

A well-designed and personalised conversational experience will outperform standalone mobile apps.

Messaging apps are on the path to becoming one of the most important ways of delivering content directly into fans’ hands.
Diego Gigliani
Senior vice-president of media and innovation at City Football Marketing

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Sports Club Chatbot Features & Benefits

Customer Profiles

All customer interactions are processed and custom attributes stored to help deliver targeted messages and monitor their activity.

Analytics

Answer the tricky questions about engaged, frustrated and retained conversations. Improve your business with advanced conversational analytics.

Relevant Messages

Segment customers based on behaviour and custom attributes so you can deliver messages at the right time, to the right people.

Nurture

Convert cold prospects into hot leads with personalised drip campaigns and chatbot message sequences.

Attraction

Attract user's with fun and helpful content to improve long-term success and brand loyalty.

Support

Resolve customer questions faster for more satisfied customers. On average 47% of questions can be answered using a bot.

Increase Sales

Use AI and custom attributes to identify hot leads and connect them with a rep right away to accelerate your path to conversion.

Acquire

Get more qualified leads on your website and social channels, 24/7 using custom widgets and Facebook Messenger adverts.

More Than Chat

Powerful integrations with third-party applications enable your team to fully automate your workflows.

Pop Quiz! 🎉

What Kind Of Marketer Are You?

Just for fun we have a created pop quiz which reveals what type of marketer you really are. Built on Facebook Messenger, the quiz has over 1000 unique results. Discover what type of digital marketer you are now - it only takes a minute.

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Are you ready to transform how people communicate with your brand?

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Are you ready to transform how people communicate with your brand?

We design, build and market custom-built messenger bots for smart businesses.

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