Top 6 ways travel companies use conversational commerce & chatbots
Create a conversational experience that captures key travel information and provide personalised recommendations based on the answers.
Plan Visits
Design a conversational experience that allows people to easily plan their trips/visits. People could view upcoming events and local travel information to help make planning their trip a breeze.
Follow-Ups
Follow-up sequence messages can be created for a number of scenarios including getting feedback as well as re-engaging abandoned conversations which will help improve overall conversions.
Automated Marketing
Connect to existing third-party tools such as travel CRMs which helps improve productivity and customer care.
Broadcast Promos
You send personalised promotional messages to all the people who have engaged with your messenger bot on a 1-to-1 basis.
Commerce
Sell tickets to your events, provide discount codes, up-sell and cross-sell your services and provide people with instant personalised quotes.