Top 6 ways travel companies use conversational commerce & chatbots
Create a conversational experience that captures key travel information and provide personalised recommendations based on the answers.
Design a conversational experience that allows people to easily plan their trips/visits. People could view upcoming events and local travel information to help make planning their trip a breeze.
Follow-up sequence messages can be created for a number of scenarios including getting feedback as well as re-engaging abandoned conversations which will help improve overall conversions.
Connect to existing third-party tools such as travel CRMs which helps improve productivity and customer care.
You send personalised promotional messages to all the people who have engaged with your messenger bot on a 1-to-1 basis.
Sell tickets to your events, provide discount codes, up-sell and cross-sell your services and provide people with instant personalised quotes.