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Conversational Commerce Using Messenger Chatbots For Travel Companies

Our custom built messenger chatbots and messenger marketing strategies make it easy for travel companies to sell tickets, provide recommendations and help travelers plan their trips in messenger platforms they already use every day.

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Our custom built messenger chatbots and messenger marketing strategies make it easy for travel companies to sell tickets, provide recommendations and help travelers plan their trips in messenger platforms they already use every day.

Trusted by the world's smartest businesses - big and small

Top 6 ways travel companies use conversational commerce & chatbots​

Create a conversational experience that captures key travel information and provide personalised recommendations based on the answers.

Plan Visits

Design a conversational experience that allows people to easily plan their trips/visits. People could view upcoming events and local travel information to help make planning their trip a breeze.

Follow-Ups

Follow-up sequence messages can be created for a number of scenarios including getting feedback as well as re-engaging abandoned conversations which will help improve overall conversions.

Automated Marketing

Connect to existing third-party tools such as travel CRMs which helps improve productivity and customer care.

Broadcast Promos

You send personalised promotional messages to all the people who have engaged with your messenger bot on a 1-to-1 basis.

Commerce

Sell tickets to your events, provide discount codes, up-sell and cross-sell your services and provide people with instant personalised quotes. 

Messenger Marketing Results For Travel Agents & Operators

1 %
Travel & Hospitality Leads Increase

Using messenger marketing alongside a messenger bot resulted in more qualified travel leads.

1 %
higher open rate (vs email)

Travel email campaigns have an average open rate of 21% compared to 85% for travel messenger marketing campaigns.

1 %
travel conversations suitable for bots

Our analysis has shown 59% of travel conversations can be handled by a messenger bot with ease. This enables travel reps to improve productivity and customer care.

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What would a 35% leads uplift mean for your business?

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Travel Chatbot Features & Benefits

Customer Profiles

All customer interactions are processed and custom attributes stored to help deliver targeted messages and monitor their activity.

Analytics

Answer the tricky questions about engaged, frustrated and retained conversations. Improve your business with advanced conversational analytics.

Relevant Messages

Segment customers based on behaviour and custom attributes so you can deliver messages at the right time, to the right people.

Nurture

Convert cold prospects into hot leads with personalised drip campaigns and chatbot message sequences.

Attraction

Attract user's with fun and helpful content to improve long-term success and brand loyalty.

Support

Resolve customer questions faster for more satisfied customers. On average 47% of questions can be answered using a bot.

Increase Sales

Use AI and custom attributes to identify hot leads and connect them with a rep right away to accelerate your path to conversion.

Acquire

Get more qualified leads on your website and social channels, 24/7 using custom widgets and Facebook Messenger adverts.

More Than Chat

Powerful integrations with third-party applications enable your team to fully automate your workflows.

Travel Messenger Marketing Case Study

recommendations

The Facebook chatbot asks users 5 questions and provides personalised destination ideas based on the users answers, the bot includes over 1500 unique travel recommendations.

paired updates

The messenger bot is able to send personalised cheap flight alerts to user's who have opted-in. User's only receive alerts which are relevant to them, usually 3 to 7 per month.

personal assistant

From travel insurance to spending money abroad, the messenger bot will provide users with advice based on their personal attributes.

Full Control

Users have full control over the messages they receive. At any time, users can unsubscribe, view, delete and edit their personal data.

Pop Quiz! 🎉

What Kind Of Marketer Are You?

Just for fun we have a created pop quiz which reveals what type of marketer you really are. Built on Facebook Messenger, the quiz has over 1000 unique results. Discover what type of digital marketer you are now - it only takes a minute.

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Are you ready to transform how people communicate with your brand?

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Are you ready to transform how people communicate with your brand?

We design, build and market custom-built messenger bots for smart businesses.

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